Shipping

We ship to EUROPEASIAAMERICA (except ARGENTINA and CUBA) and OCEANIAShipping to these areas is via “FedEx”“UPS”,“GLS” or “Correos Express”. We will send you an email with the tracking number of the order.

Customs taxes are not included in the item price or shipping cost. For international shipments, Ecuación Natural is not responsible for setbacks that may arise in the Customs of the destination; however, we will do our best to facilitate delivery.

Iberian Peninsula

– GLS / Correos Express

– 24 / 48 hours

– Free for orders over 30€

– 7€ for lower amounts

Balearic Islands

– GLS / Correos Express

– 2 / 3 days

– Free for orders over 30€

– 7€ for lower amounts

Canary Islands, Ceuta & Melilla

– UPS

– 3 / 4 days

– Free for orders over 30€

– 7€ for lower amounts

 

Germany, Andorra, Austria, Belgium, Vatican City, Slovakia, Slovenia, France, Italy, Liechtenstein, Luxembourg, Monaco, The Netherlands, Poland, United Kingdom, Czech Republic , San Marino & Switzerland

– FedEx / UPS / GLS

– 2 / 4 days

– Free for orders over 100€

– 10€ for lower amounts

Bulgaria, Croatia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lituania, Malta, Moldova, Norway, Romania, Serbia & Sweden

– FedEx / UPS / GLS

– 2 / 4 days

– Free for orders over 300€

– 10€ for orders over 100€

– 20€ for lower amounts

Albania, Azerbaijan, Belarus, Bosnia & Herzegovina, Cyprus, Georgia, Israel, Kazakhstan, Faroe Islands, North Macedonia, Malta, Montenegro, Island & Turkey

– FedEx / UPS / GLS

– 2 / 4 days

15€ for orders over 150€

– 30€ for lower amounts

Russia

– FedEx

– 2 / 4 days

– Free for orders over 200

– 15€ for orders over 100€

– 30€ for lowers amounts

Armenia

– FedEx / UPS

– 2 / 4 days

– 30€ for orders over 150€

– 45€ for lower amounts

 

USA & Canada

– FedEx

– 2 / 4 days

– Free for orders over 300€

– 15€ for orders over 100€

– 20€ for lower amounts

Antigua & Barbuda, Bahamas, Barbados, Belize, Bolivia, Brasil, Chile, Colombia, Costa Rica, Dominica, Ecuador, El Salvador, Granada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Dominican Republic, Saint Kitts & Nevis, St. Vicent & The Grenadines, Saint Lucia, Surinam, Trinidad & Tobago, Uruguay & Venezuela

– FedEx / UPS

– 2 / 4 days

– 30€ for orders over 150€

– 45€ for lower amounts

 

Azerbaijan, Cyprus, Georgia, Kazakhstan y Turkey

– FedEx / UPS / GLS

– 2 / 4 days

15€ for orders over 150€

– 30€ for lower amounts

Russia

– FedEx

– 2 / 4 days

– Free for orders over 200€

– 15€ for orders over 100€

– 30€ for lower amounts

Afghanistan, Saudi Arabia, Armenia, Bangladesh, Bahrain, Myanmar, Brunei, Bhutan, Cambodia, Qatar, China, South Korea, United Arab Emirates, Philippines, India, Indonesia, Iraq, Iran, Israel, Japan, Jordan, Kuwait, Laos, Lebanon, Malaysia, Maldives, Mongolia, Nepal, Oman, Pakistan, Singapore, Syria, Sri Lanka, Thailand, Tajikistan, East Timor, Turkmenistan, Uzbekistan, Vietnam & Yemen

– FedEx / UPS

– 2 / 4 days

– 30€ for orders over 150€

– 45€ for lower amounts

 

Australia & New Zealand

– FedEx / UPS

– 4 / 5 days

– 15€ for orders over 150€

– 40€ for lower amounts

Fiji, Marshall Islands, Solomon Islands, Kiribati, Micronesia, Nauru, Palaos, Papua New Guinea, Samoa, Tonga, Tuvalu & Vanuatu

– FedEx / UPS

– 5 days

– 25€ for orders over 150€

– 40€ for lower amounts

 

Returns

The articles offered in our store are endorsed by important commercial firms. Offering the highest quality and the best guarantee is our commitment to our customers. Ecuación Natural will admit the return of defective products and erroneous shipments, being Ecuación Natural the responsible for the shipping costs, provided that the customer communicates reliably within 7 days from receipt of the shipment. Once notified, the transport company will pick up the erroneous or defective order. In cases of return in which the product is in good condition, you can choose to exchange for another product, a purchase voucher with the amount of the return or the refund of the purchase amount. The customer has a period of 14 days from the delivery of the order.

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